Privacy Policy

Information We Collect

PalmerX Media LLC collects information you voluntarily provide when you fill out a form, request a consultation, or otherwise contact us. This may include:

• Full name and business name
• Email address
• Phone number (including mobile phone numbers)
• Business address and service area
• Information about your business and marketing needs

We may also collect technical information such as IP address, browser type, and pages visited when you interact with our website, for analytics and security purposes.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and provide our lead generation services
• To send you quotes, proposals, and service agreements
• To communicate with you about your account and services
• To send SMS and email communications as described below
• To improve our website and service offerings
• To comply with applicable legal obligations

SMS Communications & Text Messaging

PalmerX Media LLC may send SMS messages to the mobile phone number you provide for the following purposes:

• Responding to inquiries submitted through our website or contact forms
• Follow-up communications regarding services you have requested or expressed interest in
• Appointment reminders and scheduling confirmations
• Service updates, onboarding communications, and account notifications
• Re-engagement outreach related to prior inquiries

Consent to receive SMS messages is not a condition of purchasing any goods or services from PalmerX Media LLC.

How We Share Your Information

PalmerX Media LLC does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We use third-party tools including GoHighLevel (CRM), Stripe (payments), and Meta (advertising platforms) to deliver our services. These providers are bound by their own privacy policies and data protection obligations.
• Legal compliance: We may disclose information when required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not engage in affiliate marketing, lead reselling, or the purchase or sale of consumer lead data in any form.

Data Retention

We retain your personal information for as long as necessary to provide our services, maintain our business records, and comply with applicable legal obligations. If you request that we delete your information, we will do so within a reasonable timeframe, subject to any legal requirements to retain certain records.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of SMS and email communications at any time
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You may disable cookies in your browser settings; however, doing so may affect the functionality of certain features of our website.

Children's Privacy

Our services are intended for business owners and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: